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SHIPPING
AT
THIS
TIME, WE CAN ONLY SHIP INSIDE THE
CONTINENTAL
UNITED STATES
REGULAR SHIPPING
Shipping rates are designed to be as reasonable
for our customers as possible. The shipping rates we charge are
based on the cost of your order and the UPS destination zone. Shipping
charges are added to the total amount of your order. Allow 2 - 3 weeks
for delivery. All
orders are shipped UPS ground. We will need a physical address
for items to be shipped to.
No
Post Office Boxes.
OPTIONAL
2ND DAY AIR
We can ship DHL, 2nd Day Air for an additional Shipping
charge. This is in addition to our regular shipping charges. You must
keep in mind that there is a (1) one day processing of the order, then
another (2) two days for shipment to arrive at it's destination.
Remember to order early enough to cover at least (3-4) three to four
days for rush orders.
You must email or call us for the additional
charges before you place your order.
SHIPMENT
MAY REQUIRE ADDITIONAL FREIGHT CHARGES
This is on bulky or heavy items, and therefore costs more to ship. An
additional freight charge to cover the shipping will be determined by
the weight of the item and the UPS zone you live in. CALL BEFORE
YOU PLACE YOUR ORDER FOR ADDITIONAL SHIPPING CHARGES, IF ANY, ON ANY BULKY
OR HEAVY ITEMS.
FRONT
PORCH GIFT SHOP (615) 325-5633, 10AM - 6PM - CENTRAL TIME
RETURN
POLICY
If you
have a return, it must be received by Front Porch Gift Shop within 25
days
of the purchase order date.
Call Front Porch Gift Shop at (615) 325-5633,
10AM - 6PM Central Time, within 25 days of purchase.
If
you decide you don't want the item before you receive it, do not open
it
when it arrives. Email or call us and we will give you instructions on
how to return the item. You will be
responsible for the return shipping charges.
After you receive the
item and you decide that you don't want it, email or call us and we will give you
instructions on how to return the item. You will be
responsible for the return shipping charges.
BE ADVISED
Non-defective
merchandise returns will incur a 20% restocking fee, and
must also be returned within 25 days of purchase.
PayPal fees will be deducted
from
your refund.
Return Shipping charges will be deducted from your refund.
CONDITIONS
Non-defective merchandise must meet the following conditions to qualify
for return acceptance.
a. Merchandise must be in its
original packaging, as shipped by Front Porch Gift Shop. Items with
broken packaging are not
returnable.
b. Merchandise, merchandise
packaging, and inner pack must bear no markings or be otherwise defaced
or damaged.
Returns which do not meet the conditions described in this return
policy will be returned and shipping cost of return will be charged.
ITEMS WITH
GUARANTEES OR WARRANTIES
If a purchased item includes a product guarantee or warranty, follow
the instructions on the guarantee or warranty for repair or replacement.
ITEMS DAMAGED
DURING SHIPMENT
All merchandise damaged during shipment is
covered by the shipper. If
you receive merchandise damaged during shipping, please contact Front
Porch Gift Shop within 25 days of the date of shipment of your order,
and your claim will be processed immediately.
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